Challenges to 401ks Continue

February 15, 2008

Challenges to 401ks Continue  
 
 
Siedle: Recently there have been a number of lawsuits filed 
against 401k plan sponsors alleging excessive fees and a 
failure on the part of sponsors to monitor and disclose 
fees. These cases have been filed on behalf of participants 
of some of the largest plans in the country. Don't the 
largest plans generally have the lowest fees?  
 
Barstein: Absolutely, the largest plans do almost always 
have the lowest fees. There are, of course, some 
exceptions. The very largest plans have several advantages. 
First, they are more sophisticated and knowledgeable 
buyers. The larger plans have more leverage in negotiating 
with vendors and are eligible for special products with 
high minimum balances that are not available to smaller 
plans. Also, the cost of the broker overseeing the plan is 
not included in the cost of the mutual fund. Smaller plans 
have higher distribution costs, whereas larger plans are 
easier to administer, service and sell to. 
 
Siedle: So do you believe these 401k lawsuits have any 
merit?  
 
Barstein: Absolutely. I believe that sponsors have not been 
as careful with expenses on their defined contribution 
plans as with their defined benefit plans. We all know why 
this gap exists and the gap is the basis of the suits. The 
responsibility of "outcome" has been shifted to 
participants. Participants pay the price for poorly 
designed plans. But the responsibility for offering 
participants a plan that has, at least, a good chance for 
success still rests with the sponsor. 
 
Siedle: From your perspective, has the DOL been doing 
enough to protect 401k participants?  
 
Barstein: No, I think we can all agree on that. For 
example, the DOL is just beginning to address older issues 
such as revenue sharing, a practice which is at the heart 
of the recent litigation. At best, the DOL is playing 
catch-up and at worst, I fear that special interests will 
dilute their efforts. 
 
Siedle: What size plans does your firm focus upon?  
 
Barstein: Small-to-mid size plans, with 25-1000 employees.  
 
Siedle: How many of these plans have brokers advising them? 
 
Barstein: About 75% and growing. 
 
Siedle: What impact have these cases had upon the plan 
sponsors you're dealing with? Are plans making changes as a 
result of these cases? 
 
Barstein: There is an ancient Chinese proverb: The way to 
scare 10,000 monkeys is by killing one. Everyone's paying 
attention now, except the smaller plans who believe that 
they are not in the crosshairs of the lawyers because 
there's not enough money involved. However, the 
record-keepers that service smaller 401k plans are 
sweating-- especially if the courts ultimately determine 
they are fiduciaries.  
 
Siedle: Do you believe these changes are for the good? Are 
they long overdue? 
 
Barstein: Yes, putting the spotlight on fees makes sense. 
If the plan is properly priced and well managed with 
periodic monitoring, the plan sponsor has nothing to worry 
about. Unfortunately most of the smaller-to-mid size plans 
are not in good shape because they have not gone to market 
to take advantage of lower prices. The classic situation is 
where a plan has increased in assets but has not 
renegotiated with or changed providers. 80% of smaller 
plans have an adviser who lacks the experience necessary to 
help the sponsor manage the growing plan. The problem is 
the smaller plans typically start out with an investment 
generalist who may be a friend of the owner but doesn't 
understand the complexities of ERISA plans. These guys are 
just retail brokers. The initial mistake sponsors make is 
they hire the wrong adviser-- someone who is most often 
clueless; all mistakes flow from this first flawed step. 
 
Siedle: Let's talk about some simple 401k "mechanical 
deficiencies" that we at Benchmark have noticed and are of 
concern to us. It seems to us that the vast majority of 
401k plans are not ERISA 404c compliant because they aren't 
giving participants all the information participants 
arguably need to make informed investment decisions. Is 
this true?  
 
Barstein: Yes, everyone in the industry knows that most 
small-to-mid size plans are not 404c compliant because they 
haven't disclosed all that is required under the safe 
harbor to participants. But remember a plan sponsor can 
fulfill its fiduciary responsibility to participants 
without being 404c compliant. In my opinion, a lot of the 
disclosure requirements are unnecessary. Commonsense should 
be your guide. 
 
Siedle: It seems as if we are in a new era where issuers of 
securities, at least with respect to 401k plans, are no 
longer required to deliver prospectuses to investors prior 
to or contemporaneous with an investment. Summary Fund Fact 
sheets, at best, are all participants are getting. Are 
participants being provided with mutual fund prospectuses? 
Should they be? Or is it enough that participants are told 
they can go to a website and download a prospectus?  
 
Barstein: Participants generally are not getting 
prospectuses but most people can get them online. The 
requirement of physical delivery of a paper prospectus is 
not in keeping with the modern digital age. 
 
Siedle: But Fred, today's most troubling investments, such 
as subprime and SIVs, would be disclosed, if anywhere, on 
page 59 of a 60 page prospectus or in the SAI. If Summary 
Fund Fact Sheets are the only documents participants are 
provided, how can we say participants are making informed 
investment decisions? 
 
Barstein: They can get the prospectus online. And, of 
course, if it's not in the prospectus or SAI, then 
requiring the delivery of the prospectus wouldn't have 
prevented the loss. 
 
Siedle: Do you believe 401k investors should receive a 
specific breakdown of all fees and expenses related to the 
administration, recordkeeping and investment management of 
their plan? Or is it enough for sponsors to provide broad 
expense figures and net returns? For example, should 
revenue sharing by mutual fund money managers be disclosed 
to participants?  
 
Barstein: I believe we need to make this simpler for 
participants. Too much disclosure will only confuse 
investors. Only a small percentage of investors would even 
understand the disclosures due to the complexities 
involved. Net returns compared to benchmarks are all that 
are important for most participants. Employers should not 
be required to be professional sponsors and participants 
should not be required to be professional investors. For 
the really curious participants the information should be 
made available. 
 
Siedle: While the lawsuits that have been brought to date 
have focused upon excessive fees (and we don't know what 
the courts will determine constitutes an excessive fee) 
many ERISA lawyers have opined that the most troublesome 
cases have yet to be brought- those involving conflicts of 
interest among plan services providers. Do you believe 
these cases are out there and will be brought in the 
future? 
 
Barstein: There are issues involving conflicts of interest 
to which vendors to 401ks are subject. I don't believe 
lawsuits will be brought in the area of conflicts of 
interest because there are bigger targets out there. 
 
Siedle: Lawyers being motivated by money? We'd better stop 
on that note. Thanks for your time. 
 
Barstein: You're welcome. Let's do it again next year. 
 
Founded in 1996, 401kExchange is the leading source of 
business development, market intelligence, and due 
diligence services for the 401(k) and retirement industry 
serving the small and mid-sized corporate market.


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