Another Perspective on the Shifting 401(k)

March 20, 2008

Another Perspective on the Shifting 401(k) Landscape  
 
Barstein: Representatives of large plans are more 
sophisticated and knowledgeable buyers.  
 
Size is not indicative of sophistication or knowledge and 
to presume that a buyer is more knowledgeable or more 
sophisticated when they represent a large plan is 
inconclusive. In fact, the only reliable observation we can 
make about large retirement plans is that economies of 
scale do apply. However, while it is true that large plans 
may pay a lower cost per unit or a lower cost for managing 
a larger pool of plan assets it is not consistent across 
all large plans. For example, many of the largest plans use 
retail mutual funds in their 401(k) plan no differently 
than small plans at the same price point. If a fiduciary of 
a large plan was more sophisticated you would think the 
fiduciary would hire investment managers to manage a pool 
of plan assets under a collective investment trust 
structure at a lower negotiated management fee.  
 
Furthermore, if fiduciaries of a large plan have any 
advantage over small plans it is the deeper pockets they 
can draw from for capital resources to retain outside 
experts. However, this assumes the fiduciaries have the 
freedom to access those resources to acquire qualified 
independent expert support. Of course, if size matters, 
then how do we justify the failures of ENRON, Worldcom, and 
Arthur Anderson? Bottom line: fiduciaries of small plans 
can be just as sophisticated and just as knowledgeable as 
fiduciaries who serve large plans even though fiduciaries 
of smaller plans may pay a higher unit price or management 
fee for the same services.  
 
Barstein: The cost of the broker overseeing the plan IS NOT 
included in the cost of the mutual fund. 
 
This comment is problematic since it requires you to make 
an assumption as to its application. At first blush, as 
stated above, why would a large plan use a mutual fund with 
a pricing structure that is no different than the pricing 
structure for a small plan? This, of course, assumes no 
revenue sharing of any type and no administrative, 
advisory, or broker expense deducted from a participant's 
individual account. This may be what Fred is referencing. 
 
On the other hand, this comment may be intended to 
communicate something different. For example, small plans 
typically use a broker, paid by commission, which is 
normally built into the mutual fund's operating expense 
ratio in the form of a 12b-1 fee. On the other end of the 
spectrum, the largest plans typically do not retain a 
broker unless it is a traditional broker processing buy and 
sell transactions for a pool of plan assets. However, large 
plans are known to retain an investment advisor that 
charges a flat fee or a percentage of the assets for 
investment consulting and advisory services. Of course, 
there are those large bundled service providers who solicit 
"direct business" in the large plan market. Many of those 
bundled providers will also provide investment advisory 
services as part of the package without formally accepting 
fiduciary liability for their investment research, 
recommendations, and ratings. This investment advice is 
provided to the client on an ongoing basis for both 
proprietary and non-proprietary investment options. In this 
scenario, there are no direct broker fees or commissions 
paid but the inherent conflict of interest is self-serving 
when offering research and recommendations on proprietary 
and non-proprietary funds where indirect and undisclosed 
revenue can be captured. This type of activity puts the 
plan in jeopardy of participating in a prohibited 
transaction.  
 
Barstein: Smaller plans have higher distribution costs, 
whereas larger plans are easier to administer, service and 
sell. 
 
 
Why would a plan with 15,000 participants be easier to 
administer than a plan with 15 participants. The easiest 
plan I ever administered, in my days as a Third Party 
Administrator, was a one person plan and the same applies 
to servicing and selling that plan. It takes less time to 
run compliance testing, calculate contributions, and even 
print reports for a small plan. At the same time, my one 
person plan had the highest per unit cost. Regardless of 
the technology used, the larger the plan the more time it 
takes to check your work but it is not proportional. In 
other words, it does not take ten times the amount of time 
to do a ten participant plan as it does a one person plan. 
There are economies in time associated with larger plans 
but that does not make them easier to administer or 
service.  
 
With regard to distribution or marketing expense, the cost 
to sell and design the plan is the same regardless of the 
number of participants as long as you are dealing with one 
decision maker. However, as the company structure moves 
from closely held to publicly-traded the distribution costs 
increase. Although there are exceptions, the fact is, a 
large plan has a higher acquisition cost but that cost is 
spread over a larger universe of participants so that the 
cost per participant is less than it would be for a small 
plan.  
 
Barstein: However, the record-keepers that service smaller 
401k plans are sweating-- especially if the courts 
ultimately determine they are fiduciaries.  
 
 
Many third party administrators (TPA) provide more than 
just recordkeeping services. It is when a TPA or any 
service provider positions itself as a source of investment 
advice that they can become a fiduciary. The guidelines for 
defining an investment advisor fiduciary are found in 29 
C.F.R. § 2510.3-21(c). If a recordkeeper is delivering 
services to a plan sponsor as outlined in this regulation 
that recordkeeper becomes a functional fiduciary. Becoming 
a fiduciary is not prohibited but it does impose additional 
requirements and care to avoid conflicts of interest and 
self-dealing which can become the basis for a prohibited 
transaction. Bottom line, any one determined to be a 
fiduciary, regardless of size, should sweat if they are a 
fiduciary because the fiduciary obligations under ERISA are 
the highest known to law. 
 
Barstein: Smaller plans are not in the crosshairs of the 
lawyers because there's not enough money involved 
 
This has changed since the Supreme Court issued its opinion 
in LaRue and the DOL issued the proposed 408(b)(2) 
regulations. Although prior to these two events, plaintiff 
attorneys have had a growing interest in the prospect of 
suing small plan sponsors and service providers for 
fiduciary breaches according to my research. Let me 
explain. The statistics indicate the majority of the 
retirement plans in existence are small plans. With over 
400,000 401(k) plans filing the annual IRS 5500 form, it 
seems logical to assume that the majority of those plans, 
once all the publicly traded companies that sponsor a 
401(k) are ignored, are sponsored by small companies. In 
addition, we know that small plans lack the economies of 
scale; therefore, they pay more per unit cost than large 
plans. This assumption is supported by numerous articles, 
studies, and reports that indicate that smaller plans have 
a higher plan expense than large plans. This is a fact 
that I can attest to after living in a small town for 
thirteen years. It is also my experience that small plans 
in small towns are more likely to breach their fiduciary 
responsibility and engage in a prohibited transaction. 
Quite frankly, the small plan market is ripe for litigation 
and the service providers and advisers that serve that 
market are equally vulnerable. Law practices, in small 
towns, across America have a target rich environment 
available in their back yard. The relative benefit to a 
participant is small but meaningful and the plaintiff 
attorney stands to reap a substantial pay day for his or 
her efforts especially with the courts poised to award 
reasonable attorney's fees and costs according to ERISA 
502(g)(1) regardless of the size of the claim. Bottom line, 
small plans, where the excess fee claim is most egregious, 
their service providers, and advisers are definitely in the 
crosshairs of the plaintiff bar.  
 
Barstein: Small-to-mid size plans are not 404c compliant 
because they haven't disclosed all that is required under 
the safe harbor  
 
Section 404(c) is not a safe harbor. The DOL has defined § 
404(c) as "STATUTORY RELIEF" which is "earned" not 
"promised." The DOL made this clear in the Preamble which 
states, "As was the case with the 1987 proposal, a number 
of commentators on the 1991 proposal suggested that the 
Department adopt the regulation as a "safe harbor". After 
due consideration, the Department has decided not to adopt 
this suggestion, non-compliance merely results in the plan 
not being accorded the statutory relief described in § 
404(c)." [See preamble to final regulation 57 Fed. Reg. 
46907 (Oct. 13, 1992)] If a plan sponsor desires statutory 
protection for participant investment decisions, § 404(c) 
must be comprehensively adopted. It is an all or none 
proposition. 
 
Barstein: A plan sponsor can fulfill its fiduciary 
responsibility to participants without being 404c 
compliant.  
 
To meet the general fiduciary requirements of ERISA § 404 a 
fiduciary must act in the best interest of the participant 
and may defray reasonable expenses from plan assets. In 
addition, a fiduciary is obligated to provide a diversified 
portfolio to minimize the risk of large losses and to 
select and monitor those investment alternatives to ensure 
they are prudent. The general fiduciary requirements are 
not options they are obligations. On the other hand, 
compliance with § 404(c) is voluntary because § 404(c) 
protects the plan sponsor not the plan participant. The 
plan sponsor that chooses to ignore the § 404(c) fiduciary 
relief is playing Russian roulette with their personal and 
the plan sponsor's assets. Bottom line, compliance with the 
general fiduciary obligations is not a defense for 
participant losses.  
 
Barstein: In my opinion, a lot of the disclosure 
requirements are unnecessary. Commonsense should be your 
guide. 
 
Unfortunately, commonsense has never provided a fiduciary a 
reliable defense. Furthermore, when it comes to disclosure, 
the opinions that matter are Congress and the Courts. From 
the perspective of Congress, House Report No 93-533 (Oct. 
2, 1973) provides two particular positions worth repeating. 
 
 
"It was expected that the information disclosed would 
enable employees to police their plans."  
At the same time, the safeguarding effect of the fiduciary 
responsibility section will operate efficiently only if 
fiduciaries are aware that the details of their dealings 
will be open to inspection, and that individual 
participants and beneficiaries will be armed with enough 
information to enforce their own rights as well as the 
obligations owned by the fiduciary to the plan in general.  
 
Section 404(c), as an example, provides relief conditioned 
upon meeting "all" the requirements. It is the only 
statutory relief provided for participant investment 
decisions. To secure the relief, participants must receive 
sufficient information (as described in the regulations) to 
make an informed decision. However, it is not a requirement 
unless you seek the protection § 404(c) affords.  
 
Barstein: The requirement of physical delivery of a paper 
prospectus is not in keeping with the modern digital age. 
 
In keeping with the modern digital age, the Department of 
Labor (DOL) published a notice on January 28, 1999 of 
proposed rulemaking and a request for public comment on 
electronic disclosure and recordkeeping issues (64 FR 
4506). Shortly thereafter, on April 9, 2002, the DOL 
finalized their position by amending 29 CFR § 2520 of the 
regulations adopting the final "Rules Relating to Use of 
Electronic Communication and Recordkeeping Technologies by 
Employee Pension and Welfare Benefit Plans" covered by 
Title I of ERISA. This means that all plan sponsors now 
have a "safe harbor" provision under 29 C.F.R. § 
2520.104(b)-1, for example, to secure fiduciary relief 
under § 404(c) using electronic media. Unfortunately, is it 
rare to find a plan sponsor or service provider that is 
familiar with or has adopted the safe harbor requirements 
promulgated in the regulation. As a result, most rely 
heavily on electronic communications but fail to comply 
with the safe harbor which causes the plan to fail to 
secure § 404(c) relief.  
 
Barstein: I believe we need to make this simpler for 
participants. Too much disclosure will only confuse 
investors. 
 
This position has been widely promoted by many plan 
sponsors, the associations representing plan sponsors, and 
service providers. However, what this statement infers is 
that participants are incapable of understanding the fees 
charged against their 401(k) account balance. How can it be 
that a participant is fully capable of understanding the 
structure of various mortgage arrangements when purchasing 
a home, or deciding whether it is better to lease or buy a 
car, or evaluating the terms, conditions and fees for 
credit cards or bank services yet they are incapable of 
understanding the fees charged to their 401(k) account 
balance? On the contrary, I believe plan sponsors need to 
adhere to the spirit of ERISA and exceed the current 
disclosure requirements to ensure participants have no 
excuse for their decisions. To argue in court that I did 
not give the participants information because I thought it 
would confuse them can easily turn into a position that 
assumes the participants are too stupid to understand. This 
is a dangerous assumption. Instead, it is much safer to 
argue that the plan sponsor gave participants everything 
required plus additional information the fiduciary felt was 
material so that participants could make informed 
decisions. It is an approach of evidence versus opinion.  
 
Barstein: I don't believe lawsuits will be brought in the 
area of conflicts of interest because there are bigger 
targets out there. 
 
A fiduciary is obligated to act in the best interest of the 
participants. To make a decision that compromises this 
legal obligation is in conflict with the interests of the 
participants that the fiduciary is required to protect. In 
essence, the best approach for a fiduciary is to avoid any 
action that can even be remotely argued it benefits the 
plan sponsor or the fiduciary. A fiduciary should analyze 
every decision to determine if a conflict of interest has 
or could occur. Only decisions that are clearly in the best 
interests of the participants should be made. When a 
fiduciary suspects a decision could be perceived as a 
conflict, the fiduciary should seek a written legal opinion 
for the file. It is cheap insurance and an exercise of 
prudence to seek legal counsel in questions of fiduciary 
obligations. However, there should be no doubt that every 
fiduciary breach claim filed against a plan sponsor or 
service provider will attempt to tie any perceived 
conflicts to the claim. Finally, the issue of "conflicts of 
interest" is clearly a concern as it is reflected in the 
proposed § 408(b)(2) regulations. 
 
 
Founded in 2004, Fiduciary Risk Assessment LLC provides 
service providers with an electronic method to conveniently 
and efficiently evaluate fiduciary compliance.


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